OUR RESPONSE SERVICE

Medical Response
& Falls Services

Professional medical response for organisations, schools and high-risk workplaces. Falls response, clinical assessment and onsite emergency cover.

COAST MEDIC AMBULANCE · CQC-REGISTERED PROVIDER

Illustrative image of a paramedic providing medical standby at a dock

Onsite Medical Cover

Medical personnel and resources positioned for your organisation, site or operation.

On-Call Emergency Medical Response

Support for illness, injury and welfare concerns through agreed response arrangements.

Illustrative image of a clinician assessing an older adult seated safely at home

Falls Response

Clinical assessment following a fall, with appropriate care and onward escalation.

Illustrative service images.

Coast Medic service photograph

CASE STUDY · RESPONSE SERVICES

Falmouth Town Council

On-call medical cover for Falmouth Pavilions and the town security team, helping deliver a swift response to incidents at community events and supporting visitors to the town.

Read case study
Illustrative campus scene with students and a rapid response vehicle
Illustrative campus scene.

CASE STUDY · RESPONSE SERVICES

SUPPORTING FALMOUTH UNIVERSITY

Campus care.
Day and night.

We provide an around-the-clock medical response service to Falmouth University, supporting its onsite security team. Working alongside the team, we help bring medical support to the university community whenever it is needed.

Read case study

SUPPORT FOR YOUR SETTING

Schools & colleges · Councils & organisations · Docks & high-risk workplaces

Industrial medical support

Discuss your requirements.

Tell us the location, timing and support you need.

Coverage, availability and clinical scope are agreed in advance. In a life-threatening emergency, call 999.

Response Services FAQs

How quickly can we respond?

Our local response teams can often reach contracted sites before an NHS ambulance, helping patients receive earlier clinical assessment and care. Response times depend on location, availability and circumstances and are not guaranteed. We can escalate to the statutory emergency services when required. In a life-threatening emergency, always call 999.

Do we need the NHS?

Our response service complements the NHS. We provide early care and work with NHS ambulance services when patients need their support or transport. Where clinically appropriate, our clinicians liaise with ambulance control about whether an NHS response is still needed, helping resources reach those who need them most.

What clinical grades are our staff?

Our teams include experienced paramedics, nurses, emergency care assistants and responders. Staffing is matched to the service and its risks. Each team member works within their qualifications, competence and clinical scope of practice.

Is this onsite first aid?

We provide onsite first aid and can also deliver a higher level of clinical care through healthcare professionals supported by clinical governance. Coast Medic Ambulance Ltd is independently regulated by the Care Quality Commission.

What equipment do we carry?

Depending on the service and clinical team, our equipment includes 12-lead ECG, defibrillators, patient monitors, response bags, medical gases and medicines appropriate to the clinicians’ scope of practice. We have access to frontline ambulance equipment and can provide a service-specific equipment list on request.