LET’S TALK

Good care starts
with a conversation.

Our team will help you find the right service and discuss what happens next.

    How can we help?

    Tell us what you need and our team will get back to you. For a life-threatening emergency, call 999. Please do not include confidential patient or medical information.





    We will use the details you provide to respond to your enquiry.

    CALL OUR TEAM

    01326 755120

    For ambulance arrangements and service enquiries.

    contracts@coastmedic.org.uk ↗

    Please do not send medical records or sensitive patient details by general email. We can advise you on a suitable way to share them.

    Exterior of Tremough Innovation Centre at Penryn Campus
    Photo: Workthere

    FIND US

    Based in Cornwall.
    Connected to you.

    Tremough Innovation Centre
    Penryn Campus, Penryn
    Cornwall, TR10 9TA

    Office visits by appointment.

    Arrange an ambulance

    Use our existing online booking service for transfer requests. Request a transfer ↗

    Discuss response cover

    Tell us your organisation, location and the type of support you are looking for. Call or email to start the conversation.

    Feedback & concerns

    We welcome feedback about your experience. Call or write to us so we can direct your concern to the appropriate team.

    COAST MEDIC · THE CHARITY

    Support the charity.

    Speak to us about supporting medical care in coastal and island communities.

    Life-threatening emergency? Call 999. This website is not an emergency response channel.

    USEFUL ANSWERS

    Our organisation. Your questions answered.

    Registration details and the right routes to contact our team.

    Is Coast Medic Ambulance registered with the CQC?

    Yes. Coast Medic Ambulance Ltd is registered with the Care Quality Commission under provider number 1-16473682204. Our regulated activities include transport services, triage and medical advice provided remotely, and treatment of disease, disorder or injury. View our CQC provider profile.

    What are the ambulance company’s details?

    Coast Medic Ambulance Ltd is registered in England and Wales with company number 14293838. Its registered office is Tremough Innovation, Penryn Campus, Penryn, Cornwall, TR10 9TA. View the Companies House record.

    What are the charity’s details?

    Coast Medic is a registered charity in England and Wales, charity number 1155697, supporting medical care in coastal and island communities. It is also a company limited by guarantee, company number 08121672. Coast Medic Ambulance Ltd is the separate ambulance company. View the Charity Commission record or the charity’s Companies House record.

    What is your Information Commissioner’s Office registration?

    Coast Medic Ambulance Ltd is listed on the Information Commissioner’s Office (ICO) register of fee payers under registration reference ZB629116. View the ICO registration.

    How do I request access to my personal information?

    Email sar@coastmedic.org.uk to start a subject access request. Our team will explain the information and identity checks needed. Please do not upload or send medical records through the general contact form.

    How can I give feedback or report an incident?

    Use our feedback form for compliments or complaints, or our incident reporting form to report an incident. These routes help us direct your information to the appropriate team.