COAST MEDIC AMBULANCE
Clinical standards.
Operational confidence.
Our vision, mission and professional standards.
Our vision
Reliable clinical care, where it is needed. A professional independent ambulance service that patients and commissioning organisations can depend on.
Our mission
Deliver safe ambulance transport and responsive clinical care, shaped around each person. Work with communities, NHS teams and other partners to connect people to the care they need.
OUR CULTURE
The standards we work to.
These are the commitments we expect to guide every interaction.
People first.
Listen, explain and involve people in their care. Protect dignity, privacy and individual choice.
Safe by design.
Work within our competence. Recognise risk, escalate concerns and be honest about what we can provide.
Everyone belongs.
Respect difference, challenge discrimination and adapt care to each person’s needs.
Speak up. Learn together.
Welcome concerns, be open when things go wrong and use feedback to improve.
One team.
Support each other and work constructively with patients, families and healthcare partners.
Own our impact.
Take responsibility for our decisions, use resources thoughtfully and follow through on commitments.
Listening is part of caring.
Patients, families, colleagues and partners help us understand what works and what needs to change.
Share your experienceCoast Medic Ambulance Ltd is a subsidiary of Coast Medic charity and the CQC-registered ambulance provider. Provider number: 1-16473682204. These commitments describe our direction; they are not a CQC inspection rating.