Patient Transport & Hospital Discharge Ambulance Services in Cornwall & Devon

Coast Medic delivers patient transport, urgent inter-hospital ambulance transfers and hospital discharge support, primarily across the South West, including Cornwall and Devon, with the capability to transport patients nationwide.

As a CQC-registered ambulance service, we work collaboratively with hospitals, ambulance trusts, local authority services, primary care providers, care homes, private healthcare organisations, and patient families to ensure every transfer is safe, reliable, timely, and clinically appropriate.

Our service operates on a flexible, ad-hoc basis, providing responsive additional capacity when routine transport options are unavailable or when demand exceeds existing resources.

Safe Hospital Admissions and Discharges

Delays in patient movement can place pressure on hospital flow, bed availability and care continuity. Coast Medic works as a trusted partner to support:

• Hospital discharges to home, care homes, or step-down facilities
• Admissions from care homes or community settings
• Same-day and planned patient transfers
• Overflow and surge capacity during periods of high demand

Our focus is on ensuring patients are transferred safely, comfortably and without unnecessary delay.

Ad Hoc Support When Demand Increases

Healthcare systems regularly experience peaks in demand due to seasonal pressures, staffing challenges, or unplanned surges.

Coast Medic provides responsive, ad hoc ambulance support to help maintain patient flow and operational resilience, including:

• Short-notice patient transport requests
• Discharge backlog reduction
• Temporary capacity gaps
• Support during escalation periods
• Additional vehicles and crews when required

This flexibility allows providers to respond quickly without long-term contractual commitment.

We work collaboratively with discharge teams, ward staff, care providers and patients families to ensure compassionate care from the moment we arrive, until the patient is safely at their destination. All of our transfers include comprehensive care documentation.

Our Patient Transport and Hospital Discharge services are used by:

All transfers are undertaken with appropriate clinical oversight, ensuring patient safety throughout the journey.

Depending on patient needs, we provide:

• Suitable ambulance vehicles
• Clinicians matched to patient acuity
• Monitoring and reassurance during transfer
• Safe manual handling and mobility support
• Clear communication with sending and receiving teams

Every transfer is risk-assessed to ensure the right level of care is provided for each patient.

Service Coverage

Patient Transport and Hospital Discharge Ambulance services are available across the South West, subject to availability and clinical suitability. For providers operating across multiple sites, we can discuss regional or short-term support arrangements.