PTS & Hospital Discharge Ambulance

Coast Medic provides reliable Patient Transport and Hospital Discharge Ambulance services; supporting hospitals, care homes and healthcare providers with safe, timely and clinically appropriate transfers.

Our service is available on an ad hoc basis, offering flexible capacity when routine transport is unavailable or during periods where demand exceeds existing resources.

Safe Hospital Admissions and Discharges

Delays in patient movement can place pressure on hospital flow, bed availability and care continuity. Coast Medic works as a trusted partner to support:

  • Hospital discharges to home, care homes, or step-down facilities
  • Admissions from care homes or community settings
  • Same-day and planned patient transfers
  • Overflow and surge capacity during periods of high demand

Our focus is on ensuring patients are transferred safely, comfortably and without unnecessary delay.

Ad Hoc Support When Demand Increases

Healthcare systems regularly experience peaks in demand due to seasonal pressures, staffing challenges, or unplanned surges.

Coast Medic provides responsive, ad hoc ambulance support to help maintain patient flow and operational resilience, including:

  • Short-notice patient transport requests
  • Discharge backlog reduction
  • Temporary capacity gaps
  • Support during escalation periods
  • Additional vehicles and crews when required

This flexibility allows providers to respond quickly without long-term contractual commitment.

Who We Support

Our Patient Transport and Hospital Discharge services are used by:

  • NHS hospitals and trusts
  • Community hospitals and wards
  • Private hospitals and clinics
  • Residential and nursing care homes
  • Supported living providers
  • Healthcare organisations requiring temporary transport capacity

We work collaboratively with discharge teams, ward staff, and care providers to ensure smooth handover and continuity of care.

Clinical Oversight and Patient Safety

All transfers are undertaken with appropriate clinical oversight, ensuring patient safety throughout the journey.

Depending on patient needs, we provide:

  • Suitable ambulance vehicles
  • Clinicians matched to patient acuity
  • Monitoring and reassurance during transfer
  • Safe manual handling and mobility support
  • Clear communication with sending and receiving teams

Every transfer is risk-assessed to ensure the right level of care is provided for each patient.

Why Choose Coast Medic Ambulance

  • Ad hoc availability – no fixed commitment required
  • Professional, clinician-led crews
  • Rapid mobilisation when capacity is needed
  • Clear communication and documentation
  • Reduced discharge delays and improved patient flow
  • Flexible support during peak demand periods

Our service is designed to integrate seamlessly with existing healthcare operations.

Service Coverage

Patient Transport and Hospital Discharge Ambulance services are available across the South West, subject to availability and clinical suitability. For providers operating across multiple sites, we can discuss regional or short-term support arrangements.

Book Patient Transport or Request Ad Hoc Support

If you require patient transport, hospital discharge support, or additional ambulance capacity, Coast Medic Ambulance is ready to assist. Call us on 01326 755120.

Important Information

This service is intended for non-emergency patient transport and discharge support.
If a patient’s condition becomes life-threatening, 999 must be called immediately.

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